Aitken Spence Hotels, Sri Lanka’s leading resort operator is set to unveil an exclusive loyalty rewards program, ‘The Diamond Club’ with the tag line ‘Welcome to a world of extended privileges’.
Speaking at the launch ceremony Managing Director Malin Hapugoda says “The Diamond Club is our way of saying thank you to our loyal guests who have patronized our hotels over the years”. He added that ‘The Diamond Club’ is not just for rewarding existing cliental, but also to consolidate a loyal customer base.
Aitken Spence operates a portfolio of leading resorts in Sri Lanka, the Maldives, India and Oman. In Sri Lanka, the company manages ten hotels including the iconic Heritance Kandalama, Heritance Ahungalla and the Tea Factory.
Guests of any of the groups hotels can obtain a Diamond Club Membership by spending £50 at any one of the Aitken Spence hotels in Sri Lanka. The membership allows you to earn Diamond Club [DC] points for each stay, with 100 points for every fiver [£5] spent and points also awarded on 10% of the total bill value.
Some of the exclusive privileges granted to Diamond Club Members include redemption of points on future bookings, free stay against reward points at any of the Heritance Hotels and Resorts and Aitken Spence Hotels in Sri Lanka, room upgrades against reward points, special recognition to all members at the hotel, purchase of gift vouchers against reward points and the ability to make priority bookings.
In addition to this, the Diamond Club’s new website www.diamondclub.lk allows members to log in and monitor guests’ stays, points earned and redeemed, update personal info and view special offers as well. This interactive website is inter-linked with the terminals at the various hotels thus enabling the online updating of Member’s information.
Aitken Spence Hotels’ expertise in hotel design, building and management is complimented by its dedication and commitment to excellence. The resort operator has continuously set industry benchmarks and has received an array of international awards for high quality cuisine, service excellence, building conservation and environmental care at their luxury hotels.